INSURANCE APPLICATION

Research and design for a new cloud based application with new features, and a combined user base for 2 main divisions. Case study below.

SITUATION: Metro Application for Insurance had a legacy version with poor usability & performance,

MY ROLE & TASK: I was the principal UX UI designer on a team of 10 – PM, scrum master, developers and engineers. The goal was to create a new application combining two product lines and utilizing the back-end performance of the new cloud servers.

ACTION: Redesign started with user research, creating OOUX for aligning content of both units, creating a MVP to test usability, and proceeding to create a new combined app. I created 3 alternate versions of concept sketches showing the improved design features to get quick buy-in from key product team members to proceed with application redesign. Meetings with all product owners and team, reviewing possible new functionalities enabled me to create a highly usable UI design with dashboards, tools, and added user value.

RESULT: The design was well received and was developed, starting with the features tested with a MVP.

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