PROBLEM: Syndtrak, the key application was largely unusable, unbranded, inconsistent, and lacked key features.
MY ROLE AND ACTIONS: As the principal UX UI designer, I worked closely with management, the CD, and developers, creating a strategic plan prioritizing high-impact, low user disruption design enhancements first. Following a UX best practices design process, I designed and iterated prototypes. As the UI was built, I oversaw QA results, for additional changes required to achieve consistency in UI components. New features were being constantly added, and necessitated continued updates.
RESULTS: FIS SyndTrak became the most acclaimed, globally used by over 100,000 users, and most
feature-rich multi-device collateralized SaaS loan application of its' kind.
feature-rich multi-device collateralized SaaS loan application of its' kind.
